How ipop handles personal data

This policy explains what we collect from visitors and customers, why we use it, and how to contact us about privacy requests.

Updated June 25, 2026

Privacy

Data we collect
We collect account details such as name, email, workspace slug, authentication events, contact-form messages, support requests, billing metadata, connected-tool status, and product usage needed to run the service.
How we use it
We use data to create accounts, operate workspaces, respond to messages, provide support, secure the service, measure product health, process billing, and improve agent workflows.
Connected tools and processors
When you connect external tools, ipop uses the granted access to perform requested work. Payment, hosting, analytics, email, and model providers process data for us under their own processor terms.
Marketing contact and consent
Contact and signup forms ask for consent before we store and use your details to reply. You can opt out of marketing or request deletion by contacting support@ipop.ai.
Security and retention
We use workspace isolation, scoped credentials, approval gates, and audit logs. We keep personal data only as long as needed for the service, legal obligations, security, and customer support.
Your choices
You can request access, correction, deletion, export, or restriction of personal data by emailing support@ipop.ai. We may need to verify the request before acting on it.